Person-Centered Leadership:
Combat Burnout
and Cultivate Trust
Person-Centered Leaders create safe work environments
Making substantial progress in poverty reduction requires many things, but arguably, the most important thing is having highly qualified and engaging staff to drive the programs, which is invaluable. Often, teams working in the challenging and fast-paced human services field are the last to receive genuine care and support but are expected to show up for clients. Burnout has become an all-too-common challenge in today's fast-paced and demanding work environments, particularly in human services. Studies show that up to 75% of employees in human services experience burnout, leading to decreased job satisfaction, reduced productivity, and higher turnover rates. Addressing this crisis requires more than surface-level solutions—it demands a transformative approach to leadership that prioritizes the well-being and development of every team member. This is where Sankofa Leadership's Person-Centered Leadership model comes into play.
Person-Centered Leadership is a leader's ability and willingness to center each team member's full humanity, recognizing their unique strengths, needs, and aspirations. This approach to leadership goes beyond traditional methods by fluidly moving between four distinct styles—Transformational, Delegative, Authoritative, and Transactional—based on what each team member needs at any given moment. By prioritizing the well-being and development of individuals, person-centered leaders foster a more inclusive, engaged, and effective team environment.
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Item description
The Four Person-Centered Leadership
Approaches
Person-Centered Leadership (PCL), is a transformative approach that centers each team member's full humanity, recognizing their unique strengths, needs, and aspirations. This model emphasizes the leader's ability to move fluidly between Transformational, Delegative, Authoritative, and Transactional styles based on what each team member needs at any given moment. PCL fosters a more inclusive, engaged, and effective team environment by prioritizing individual well-being and development.
The Key to Success
Using a fluid approach, leaders cultivate an environment where adaptability becomes their greatest strength. By responding intentionally to the needs of their team, they create space for open communication and mutual understanding. This dynamic style not only empowers team members to voice the type of support they need but also strengthens their sense of ownership and commitment to their success. Flexibility in leadership fosters collaboration, trust, and a thriving team culture.
Our Leadership Learning Journey
Our transformative four-session series, with each session lasting two hours, combines engaging instruction with practical tools and real-world applications. Participants will explore key leadership concepts and techniques while receiving guided opportunities to practice and apply them between sessions. Workbooks include targeted activities to reinforce learning and ensure lasting impact. With dynamic facilitation and actionable insights, leaders will leave equipped to inspire, empower, and drive meaningful change within their teams.
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Build the foundation of Person-Centered Leadership by fostering psychological safety, trust, and a shared vision for your team.
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Master the art of fluidly applying Transformational, Delegative, Authoritative, and Transactional leadership styles to inspire and empower your team.
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Harness the power of coordination, cooperation, and co-creation to balance empathy, accountability, and organizational goals.
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Deepen relationships with key coaching techniques, conversation skills, and planning tools that drive team success and growth.
Series Overview
At the end of the series, leaders will be able to:
Navigate leadership styles with agility to align their approach with team needs and organizational goals.
Foster trust, collaboration, and psychological safety by applying person-centered principles in their leadership practice.
Empower their teams to succeed through meaningful conversations that balance empathy, accountability, and support.
Apply practical tools and techniques to create a culture of care, innovation, and shared success within their teams.
Ready to Learn More?
Sankofa Leadership’s Person-Centered Leadership model is more than just a strategy—it's a commitment to transforming how we lead and support our teams. If you’re ready to explore how this approach can enhance your organization and combat burnout, we invite you to learn more about our training programs and leadership development resources. Together, we can build a workplace where everyone is valued, empowered, and inspired to achieve their fullest potential.