Combat Burnout and Cultivate Trust Person-Centered Leaders create safe work environments

Making substantial progress in poverty reduction requires many things, but arguably, the most important thing is having highly qualified and engaging staff to drive the programs, which is invaluable. Often, teams working in the challenging and fast-paced human services field are the last to receive genuine care and support but are expected to show up for clients. Burnout has become an all-too-common challenge in today's fast-paced and demanding work environments, particularly in human services. Studies show that up to 75% of employees in human services experience burnout, leading to decreased job satisfaction, reduced productivity, and higher turnover rates. Addressing this crisis requires more than surface-level solutions—it demands a transformative approach to leadership that prioritizes the well-being and development of every team member. This is where Sankofa Leadership's Person-Centered Leadership model comes into play.

Person-Centered Leadership is a leader's ability and willingness to center each team member's full humanity, recognizing their unique strengths, needs, and aspirations. This approach to leadership goes beyond traditional methods by fluidly moving between four distinct styles—Transformational, Delegative, Authoritative, and Transactional—based on what each team member needs at any given moment. By prioritizing the well-being and development of individuals, person-centered leaders foster a more inclusive, engaged, and effective team environment.

- Psychological Safety

- Learner Safety

- Contributor Safety

- Challenger Safety