It's Personal Blog

Explore ideas, guidance, and real-world stories that bring person-centered care, coaching, leadership, and collaboration to life. It’s Personal isn’t just a name — it’s a reflection of how we approach this work. Every post is rooted in lived experience, written by people who’ve been in the field and understand its complexity. Because to us, this work isn’t theoretical — it’s deeply human, deeply person-centered, and deeply personal.

Leading with Range: The Four Approaches of Person-Centered Leadership

By Franceria Moore - Maxwell

“I just don’t think they get it,” she said, half-laughing, half-defeated. “I explain everything — the what and the how. But they still seem disconnected.”

A few years ago, I was coaching a newly promoted leader who was now supervising …

Start the Shift: What One Field Trip Taught Me About Person-Centered Leadership

By Franceria Moore-Maxwell

I was 25, three years into running the nonprofit I founded at 22. We had a solid reputation by then — we ran a wildly successful summer Freedom School program that served 130–150 kids every year, offered free breakfast and lunch, and …

Understanding the Impact of Learning Design on Employee Performance

Posted on March 23, 2025

As you step into the transformative journey of molding a dynamic organizational culture, consider the subtle yet profound levers that can propel both individual and collective growth. These levers are not always loud or dramatic, but …

Why Every Organization Needs Person-Centered Leadership Development

Posted on April 8, 2025

Every organization, regardless of its size or mission, possesses a unique blend of individuals contributing to its tapestry. It is here that a person-centered approach to leadership development aligns seamlessly with organizational …

The Role of Emotional Intelligence in Effective Leadership and Coaching

Posted on March 15, 2025

Picture a leader who not only guides their team toward achieving ambitious goals but also establishes a work environment where everyone feels genuinely valued. This leader doesn’t merely rely on technical expertise or authority to …

Coaching For Change Series

This video series offers quick tips, coaching insights, and lessons from the field — all designed to help you amplify your impact and bring more intention to your work. Each episode highlights a core concept or practice within person-centered care, coaching, or leadership.

Tools & Resources

From desk aids to planning templates, these tools are designed to help you integrate person-centered approaches into your daily work. Perfect for team huddles, 1:1 coaching, or your own reflection time.

Core Coaching Moves

A quick-reference guide to keep your coaching grounded and impactful. This tool highlights four essential coaching practices — asking permission, powerful questioning, reflective listening, and holding the focus — that help build trust, clarity, and momentum in every conversation. Whether you’re new to coaching or sharpening your practice, this desk aid helps you stay person-centered and present with every client.

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Leadership Style Assessment

Discover your natural leadership tendencies and how to flex your approach to meet the moment. This quick self-assessment helps you identify your dominant leadership style — Transformational, Delegative, Authoritative, or Transactional — and offers insight into how to lead with greater clarity, empathy, and adaptability. Perfect for anyone ready to grow their leadership practice in a more person-centered direction.

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Powerful Questions Cheat Sheet

A quick-reference guide to help you stay curious, compassionate, and person-centered. This tool offers grouped examples of powerful coaching questions that spark insight, uncover barriers, and support goal discovery — all while honoring the participant’s voice. Whether you’re navigating uncertainty or exploring vision, these prompts help keep your conversations grounded, open, and impactful.